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Shipping Information

Shipping Rules

We use JNE Shipping Company (http://www.jne.co.id) with OKE, REG, and YES service for all shipping to cities in Indonesia. If you are in a rush and located in Jabodetabek area, you can directly contact us to arrange the shipping via GoSend or GrabExpress.

We do not responsible for any risks of loss of the merchandise after JNE delivers to the designated address.

Customers are responsible if JNE can’t deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.

If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer’s conditions.

We currently ship within Indonesia only. For international orders, please contact us directly to hello@kawungliving.com. We will gladly help to inform you about the shipping method and delivery time to suit your need.

Order Processing Time

We will ship your order if there are no problems occurring in terms of Payment.

All confirmed orders (through “Confirm Payment” Menu) will be processed on the following day.

We only process your order during our working days. We ship every day except on Sundays.

Once your order is shipped, we will send e-mail confirmation along with your shipment receipt.

Delivery Time

Delivery time varied according to your shipping address. Estimated delivery time can be found at http://www.jne.co.id.

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